Before booking your appointment, here are a few important things to ensure the best experience:

📍 Arrival & Timing

• Please arrive on time to ensure your service can begin promptly and run smoothly.
• Your stylist is committed to giving you their best work — arriving on time helps maintain that quality.

💇🏾‍♀️ Hair Preparation

• Please arrive with your hair clean, dry, and fully detangled, unless you add a wash or detangling service during booking.
• Do not apply heavy oils, conditioners, or styling products before your appointment.
• If extra detangling or blow-drying is required, an additional fee may apply.
• You can easily add a hair wash, detangling, or other prep services during the booking process — just select them as add-ons before checkout.

🪙 Deposits & Payments

• A $20.0 booking payment is required to reserve your appointment.
• This $20.0 payment is a nonrefundable deposit and will be applied toward your final service total.
• The remaining balance is due at the end of your appointment, payable by card, cash, or mobile app (if available).
• Deposits help us reduce no-shows and prepare for your service in advance — thank you for understanding!

Rescheduling Policy

• You may reschedule your appointment up to 48 hours before your scheduled time without penalty.
• To reschedule, simply use the link in your confirmation email or contact us directly through the website or booking platform.
• Rescheduling within 48 hours of your appointment may result in your deposit being forfeited, depending on availability and stylist schedule.
• If you are running late and need to push your time, we will do our best to accommodate — but rescheduling on the same day is not guaranteed.
• Missed or repeated short-notice rescheduling may limit your ability to book future appointments.